Privacy Policy

This Privacy Policy is provided by Plantomed Neutraceuticals Pvt Ltd, a company committed to elevating Ayurveda as an alternative medical system to bring about positive changes in healthcare. Plantomed Neutraceuticals Pvt Ltd focuses on manufacturing and promoting natural, plant-based solutions to create a healthier lifestyle for individuals. We are dedicated to advancing and sharing knowledge about the four pillars of Ayurveda: FOOD, LIFESTYLE, REJUVENATORS, and SUPPLEMENTS, rooted in the preventive Ayurvedic system of healing.

Collection of Personal Information

At Plantomed Neutraceuticals Pvt Ltd, we take data privacy seriously. This Privacy Policy outlines how we collect and use your data on our website. By accessing our services and providing your personal information, you agree to the terms and practices outlined in this Privacy Policy.

Personal Information We Collect

When you register on our website or interact with us, we may collect personally identifiable information, including but not limited to:

  • Your name (including first and last name)
  • Email address
  • Mobile phone number
  • Contact details
  • Username and password for your account
  • Date of birth
  • Age
  • Gender
  • Residential address
  • Shipping address
  • Postal code
  • Information about the pages you visit on our website
  • Links you click on our website
  • Browsing information

We may also receive information from other sources, such as updated delivery status and shipping address information from our carriers, to enhance our services.

You have the option to withhold certain personal information, but this may limit your access to certain services on our website. We use your personal information for purposes such as processing transactions, responding to your requests, communicating with you, and providing you with a personalized experience.

Why We Collect Your Personal Information

We collect personally identifiable information from you through voluntary registration, online surveys, or other interactions to:

  • Register you on our website
  • Verify your identity
  • Facilitate transactions and payments
  • Communicate with you
  • Provide promotional offers
  • Update you on our products and services
  • Maintain your account with us

We use your information to operate, develop, and improve our products and services. This includes order processing, communication, error resolution, and personalizing your experience on our website.

How We Collect Information

We collect information when you interact with us on our website or from other sources. Our servers may collect information about your activities on our website, either directly or indirectly, through cookies, permissions, or other trackers.

Please note that our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. Additionally, some web browsers have a "Do Not Track" feature, but our website may not respond to these signals uniformly.

Consent

By using our website and providing your personal information, you consent to the collection and use of your data in accordance with this Privacy Policy. This includes sharing your information as described in this policy.

Disclosure of Personal Information

We do not sell or share your personal information for commercial gain. However, we may share your personal information as follows:

  • With our business associates/partners to deliver products you've ordered
  • With our payment gateway partner for transaction processing
  • When legally obligated, e.g., to detect and prevent fraud or for regulatory reporting
  • When we have a legitimate business reason
  • With your consent, for promotional purposes or as agreed
  • To improve your online shopping experience

Security Measures

We are committed to protecting your personal information with appropriate physical, technical, and managerial safeguards to prevent unauthorized access, alteration, transmission, or deletion. While we strive to maintain confidentiality, internet transmissions may not be completely secure. By using our website, you acknowledge that we are not liable for information disclosure due to transmission errors or unauthorized acts by third parties.

Data Storage

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and for legal and regulatory compliance. We take reasonable steps to delete data no longer required.

Children's Privacy

All financial transactions on our website must be conducted by adults. Minors under the age of 18 may access and browse our website with adult supervision but are not permitted to make purchases or submit personal information.

At Plantomed Neutraceuticals Pvt Ltd, your privacy is important to us. We are dedicated to safeguarding your personal information and ensuring a secure online experience while sharing our Ayurvedic knowledge and products with you.