FREQUENTLY ASKED QUESTIONS

Q. How can I contact customer service?

A: You can reach our customer service team by email at info@plantomed.com, or by phone at 9311106601 from Monday-Saturday, 10:00AM-6:00PM.

Q: What payment methods do you accept?

A: We accept the following payment methods: COD (Cash on Delivery), UPI, Credit Cards, Debit Cards etc.

Q: Can I change or cancel my order?

A: If you need to change or cancel your order, please contact us as soon as possible at 9311106601. Once an order is processed, we may not be able to make changes or cancellations.

Q. Are there any hidden shipping charges?

A: No, There are no hidden charges, we offer free shipping pan India.

Q: What if the product I received is damaged or defective? 

A: If you receive a damaged or defective product, please contact our customer service team at 9311106601 within 1-2 days of receiving your order, and we will assist you with a replacement or refund.

Q. How can I contact the Health Counsellor for Consultation?

A. You can either contact us directly on 9311106601 or fill up the form and book your consultation. Our health experts will contact you within 24 hours.

Q. Do I have to pay any additional charges for consultation?

A. No, we offer lifetime free consultation to our customers hence, you don’t have to pay any additional fee.

Q. Still have questions?

Email us at info@plantomed.com or contact at +91 9311136131 and our customer support team will assist you.